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You have to be account "Owner" to make any changes to subscriptions |
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After that, you will be redirected to the "Create new subscription" page where you need to enter your billing address (and enter your VAT number as well if you are a company of EU country) and click the Create button.
Review your billing address and monthly charges and select payment method:
- either Visa or MasterCard (recommended option)
- or PayPal
After selecting a payment method you will be redirected either to a credit card payment page or to a PayPal site.
Upgrade Subscription
Unfortunately, PayPal does not allow easy upgrading of existing subscriptions (it limits that you can change subscription amount only by 20%).
Therefore to upgrade your flex.bi subscription from START to STANDARD or BUSINESS plan (see pricing page to see differences between plans) you need to do the following:
- go to your accounts page and click corresponding Subscription button
- in the page "Review subscription" press the Unsubscribe button - you will then be redirected to a PayPal page where you need to cancel your existing subscription
- after a moment, go back to flex.bi accounts page and check if account subscription is in the Canceled status (if not then refresh the page after a while)
- when the account subscription is in the Canceled status then choose Edit account option in account's menu
- then you can change account plan to STANDARD or BUSINESS and after clicking Select button you will be redirected to a subscription page
- in subscription page review your information and press Subscribe button and you will be redirected to PayPal where you need to confirm a creation of new PayPal subscription
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