...
...
...
...
...
...
On this page:
| Table of Contents |
|---|
| Info |
|---|
You have to be account "Owner" to make any changes to subscriptions |
...
After selecting a payment method you will be redirected either to a credit card payment page or to a PayPal site.
Upgrade Subscription
Unfortunately, PayPal does not allow easy upgrading of existing subscriptions (it limits that you can change subscription amount only by 20%).
Therefore to upgrade your flex.bi subscription from START to STANDARD or BUSINESS plan (see pricing page to see differences between plans) you need to do the following:
- go to your accounts page and click corresponding Subscription button
- in the page "Review subscription" press the Unsubscribe button - you will then be redirected to a PayPal page where you need to cancel your existing subscription
- after a moment, go back to flex.bi accounts page and check if account subscription is in the Canceled status (if not then refresh the page after a while)
- when the account subscription is in the Canceled status then choose Edit account option in account's menu
- then you can change account plan to STANDARD or BUSINESS and after clicking Select button you will be redirected to a subscription page
- in subscription page review your information and press Subscribe button and you will be redirected to PayPal where you need to confirm a creation of new PayPal subscription
...
- Click on the account's menu in the top-right corner and select All accounts.
- Click the Subscription button next to the account you want to cancel
- On the subscription page, scroll to the bottom of the page and click the Unsubscribe button
...