flex.bi supports most of Jira custom field data import. You would like to explicitly select needed custom fields for any account. flex.bi shows custom fields for import based on a detected custom field type.
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Select Import as dimension if you want to analyze total numbers by the custom field values (usually, these custom fields are used to classify issues by some parameter). If the custom field is specific for each issue and you just want to get this information when looking on a particular issue, import it as property.
If you want to get totals of numeric or date fields to import them as measures. In the result, a set of measures with totals of custom field numeric values or measures with custom date fields would be created.
If you want to see how numeric custom field values are changed over time, then import value changes.
Please select only those custom fields which you need for analysis purposes. Too many imported custom fields might slow down flex.bi reports.
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For example, if you have custom field Customer with Select List type then you can import it both as dimension and property. You will able to create reports by the Customer dimension as well as you will have Issue Customer calculated measure. If you will select Issue dimension all Issue level members on rows then on columns you can select Issue Customer calculated measure and will see Customer custom field value for each issue.
Add-on custom fields
Please read more about supported Jira Software (Agile), Jira Service desk, Zephyr Test Management, Xray Test Management, Elements Connect (formerly Nfeed), and Tempo Timesheets custom fields.
You can also use Jira calculated and scripted custom fields or JavaScript calculated custom fields to define additional Jira calculated custom fields to extract Jira data for your specific needs and then import these calculated custom fields in flex.bi.
See advanced settings that are necessary to import of Multi-Level Cascading Select add-on custom fields.
If you need support for more custom field types then please contact flex.bi support and describe your needs.
Totals of custom number fields
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