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| Table of Contents |
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| Info |
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You have to be account "Owner" to make any changes to subscriptions |
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If you would like to start flex.bi subscription before the end of the trial period, click on the account name in the top right navigation bar and select Edit account. If your trial period has already expired, you will see a red warning message with a link to edit account page when attempting to import.
In the "Edit account" page select Change subscription plan and review the subscription plan options and select the subscription plan that fits your needs best.
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After selecting a payment method you will be redirected either to a credit card payment page or to a PayPal site.
Upgrade Subscription
Unfortunately, PayPal does not allow easy upgrading of existing subscriptions (it limits that you can change subscription amount only by 20%).
Therefore to upgrade your flex.bi subscription from START to STANDARD or BUSINESS plan (see pricing page to see differences between plans) you need to do the following:
- go to your accounts page and click corresponding Subscription button
- in the page "Review subscription" press the Unsubscribe button - you will then be redirected to a PayPal page where you need to cancel your existing subscription
- after a moment, go back to flex.bi accounts page and check if account subscription is in the Canceled status (if not then refresh the page after a while)
- when the account subscription is in the Canceled status then choose Edit account option in account's menu
- then you can change account plan to STANDARD or BUSINESS and after clicking Select button you will be redirected to a subscription page
- in subscription page review your information and press Subscribe button and you will be redirected to PayPal where you need to confirm a creation of new PayPal subscription
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- Click on the account's menu in the top-right corner and select All accounts.
- Click the Subscription button next to the account you want to cancel
- On the subscription page, scroll to the bottom of the page and click the Unsubscribe button
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