Support center for flex.bi version 3.2

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Dear Partners ! 


Im Flex.bi we believe that you are moving towards the same goal like we are - to make Hansaworld users happy customers, by taking care of their needs, supporting them and helping them to find answers they are looking for. Sometimes it can be hard and time consuming, but most of the cases it is fun and beneficial process for both sides, as we get to know new things, do challenging implementations and earn some money at the end of a day.

 No matter how big or small partner you are, no matter if you have only interest about the product, have a sales lead or ready to implement big project, we in Flex.bi always will try to do our best to support you and hold your hand if you need to. As well as that, we are also happy to give you all the tools to make you a part of product development, listening to your suggestions and reviews,  teach you how to do customisations & consulting of the product for your customers on your own.

List below describes general process of becoming a Flex.bi partner, for different parts of the world and specific cases conditions may vary, so if you are not sure which option is better for you please contact our support support@flex.bi, Skype for any questions you might have. 

You can find many answers as well as videos and webinars regarding flex.bi in our Support Centre: http://ej.uz/FlexbiSupportCentre

Happy Analysing ! 
 Flex.bi Product manager / dace@flex.bi / Skype: doochaa

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Becoming a partner  

 

  • You receive 1-2 hour general flex.bi training Online for your team
  • You have read and accepted our Terms and conditions for becoming flex.bi partner ( please see at the end of the page) 
  • You are listed as flex.bi partner on our partner web page 
  • We keep you informed about recent updates and news 

Tools provided for you
 

  •  Free account on Flex.bi Cloud, for local Demo purposes
  •  Online Skype support :  flexbi.support
  •  3 months Trial for flex.bi Private Limited (3 accounts), setup fee applies, contact us for more info. 
  •  Extra customer Trial account for 1 month
  •  25% discount for subscriptions and services 
     

Terms and conditions ( please read below ) 
 
  • I have read and accept rules and want to become a Flex.bi partner 

         1.2 Our promise 
 
  • We inform you about latest versions and impovements available 
  • We provide you with online documentation for easier training, implementation and support  and publish news in our Online Support Centre http://ej.uz/FlexbiSupportCentre
  • We provide you with a product key as soon as we have received the payment for the licence
  • We quote, estimate and implement your requests for solutions, based on our priciest for your region.
 

      1.1 Your promise  
 

  • You inform us about open sales leads and keep us updated on their statuses
  • You keep the end user pricing for the product at levels that are listed on our pricing page : http://flex.bi/en/prices.html
  • You are allowed to sell your own Flex.bi services as well as ours: programming, consulting or any other service at pricing that you find useful for your local market and customers.
  • You are allowed to invoice customer for the product, but we can do it for you as well 
  • Partner discount will be applied for the first 24 months of subscription 
  • You can use your partner discount by giving discount to your customer
  • You provide your customers with first level support when possible



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