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How to delete Mailbox in Standard Books/Standard ERP

Owned by Elizabete Vucena (Deactivated), created
Last updated: Mar 20, 2024 by Katrine Zunna-Velicko
2 min read

Subject

To remove a Mailbox in Standard Books/Standard ERP when it is no longer needed and the E-mail and Conferences module is active, follow these steps.

Description of solution / instructions

  1. In order to delete a mailbox in the system, it is essential to first empty it.

Module Email and Conferences -> Routines -> Maintenance -> Empty Mailbox ->

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Find and select the person whose mailbox needs to be emptied ->

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Run:

  1. Once the mailbox has been emptied, it can be deleted.

Module Email and Conferences -> Settings -> Mailbox Browse ->

Find and open the record that must be deleted →

Record Menu -> Record -> Delete

References

https://burti.atlassian.net/browse/DESK-16886

Additional keywords

E-mail and Conferences, Mailbox, Mailboxes, Pastkaste, E-pasts un konferences

Attachments

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Mar 19, 2024 by Elizabete Vucena