Support center for flex.bi version 4.0

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Partner programs 

See the descriptions and find out which program is suitable for you. The initial process of becoming a partner is described below and is similar for both programs. 

Referral partnerService partnerDistributor partner

flex.bi Cloud and Enterprise functionality in general suits your local market. You would like to offer flex.bi to your customers,  but dot want to be involved in consulting process.

We provide support for customer, implementation services and training.

flex.bi Cloud and Enterprise functionality in general suits your local market. You would like to use what flex.bi is offering for the Standard ERP sales process and are ready to do consulting for your customers and be a part of flex.bi implementations.

Partner provides first level support for customer.

 flex.bi Cloud and Enterprise functionality in general suits your local market needs but you have a big customer base and you would like to manage separate shared server for them.  You are ready to learn, support your customers and offer them good service on consulting, or even programming. You have a person who would be in charge of your server and will have enough time to change versions, read updates and be the key flex.bi person in your company.

Partner Margin 15%*Partner margin 20%-25%**Pricing and margins varies case by case

Service Partner agreement Sample

* Referral partner margin will be applied for the first  24 months of subscription.

** Service partner margin will be applied for the first 24 months of subscription. After this period - 10% margin applies until partner has existing service agreement with customer.

Free Partner Training

Partner Training is provided for all partner levels as well as free support.

Referral Partner

3.1. Introduction to flex.bi, amounting to 1 hour
3.3. Flex.bi Sales and Implementation process, amounting to 1 hours


Service Partner:

3.1. Introduction to flex.bi, amounting to 1 hour
3.2. Development of flex.bi reports, amounting to 2 hours
3.3. Flex.bi Sales and Implementation process, amounting to 1 hours

Distributor Partner:

Day 1
3.1. Introduction to flex.bi, amounting to 1 hour
3.2. Development of flex.bi reports, amounting to 2 hours
3.3. Distributor Sever Maintanace , amounting to 3 hours


Day 2
3.4. Flex.bi Implementation process, amounting to 2 hours
3.5. MDX programming , amounting to 4 hours

 

Partner Contract :

        Our promise 

 
  • We inform you about latest versions and improvements available .
  • We provide you with free online documentation for easier training, implementation and support and publish news in our Online Support Center
  • We provide online support during the sales, implementation and programing process.
  • We provide services to your customers if required based on your requests https://flex.bi/services/
 

      Your promise  
 

  • You inform us about open sales leads and keep us updated on their statuses
  • You keep the end user pricing for the product at levels that are listed on our pricing page : http://flex.bi/en/prices.html unless it agreed differently in your contract
  • You provide your customers with first level support.

Please read full version of contract for more detailed terms description.

Service Partner Contract Sample


Distributor Partner Contract Sample


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