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The following are basic instructions, information and some tips for flex.bi Enterprise server administrators.

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Backups are crucial for ensuring uninterrupted operation of your flex.bi Enterprise server. As a server administrator, you are responsible for creating regular backups of your flex.bi data bases and infrastructure. The frequency of the backup procedure should be chosen according to your company's data security policy. 

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  1. Select the account ghat you want to edit.
  2. In the Current account menu select Edit account.
  3. In the Update account window, enter debug_import = ["register_name"] (using the appropriate register name) in the Plan parameters field.
  4. Click on the Update button.
Note

Data import debug messages are shown in the log file eazybi-queues.log mentioned before, which is available in the Troubleshooting page of the flex.bi web interface and /flexbi_private/log/ folder on the server.

Monitoring Available Space on Hard-drives

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Regularly check if there is enough free space available. If the space is running out, you can free it by deleting unnecessary files (e.g. old backups and all of the files in the /flexbi_private/import/<account_number>/uploaded/ folder, because they are stored in data folder after import), adding extra hard drives or choosing another cloud server subscription plan with a higher data capacity.

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