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Subject

System doesn't send out E-invoices to Omniva. The Queue doesn't move (Sales Ledger >> Settings >> Electronic Invoices Queue).

Description of solution / instructions

There could be two reasons why this is happening:

  1. There has been a server restart
  2. Internet enabler is expired


  1. After each server restart E-invoice service has to be activated again
  • Go to System >> Settings >> Cloud Services Settings >> Operations >> Register for E-Invoicing and Select service

  • Choose Sending Invoices (Omniva) >> Activate Service


2. Each month the system requires a new enabler to provide full system functionality but sometimes (for various reasons) it doesn't happen automatically. In such case, you have to request new enabler

  • Go to System >> Settings >> Internet Enabler >> click "Get Enabler Key"

 

References

Error rendering macro 'jira' : Unable to locate Jira server for this macro. It may be due to Application Link configuration.

Additional information

To check if E-invoicing service is up and running again go to:

  • System >> Settings >> Cloud Services Settings >> E-payments >> check if Date and Time field values have changed.

Additional keywords

e-rēķini, e-rēķinus, Igaunija, Igaunijas, Tīmekļa pakalpojumu iestatījumi, Elektronisko rēķinu rinda


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