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Troubleshooting

Owned by Gvido
Last updated: May 27, 2021
1 min read

In the case of troubleshooting reach out to support@flex.bi

Import error notification email

If the scheduled data import fails with an error, flex.bi would automatically try to reimport data after 10 minutes and repeat these attempts 3 more times. After the 3rd unsuccessful import attempt, a notification email would be sent to the flex.bi account's owner.